FAQ – Emiya Guitars

Please search our FAQs for answers to the most frequently asked questions. Should you still need more information, please contact us.

What kind of payment options does EMIYA GUITARS offer?

Currently, we receive payments made via PayPal. For more information, please refer to our Payment Guide section on this website.

How secure is shopping with EMIYA GUITARS?

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I cannot remove and add items into my shopping cart. Why and how to resolve this?

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I have signed up to EMIYA GUITARS but cannot login with my password. Why?

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I have a user account with EMIYA GUITARS but forgot my password, what should I do?

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How do I change my personal info and shipping address on my user account?

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Can I make a purchase from EMIYA GUITARS without creating an account?

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How do I get information on EMIYA GUITARS latest news and promotions?

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Can I return an item after it is delivered to me?

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I can't find a particular product/item I want from EMIYA GUITARS website, what should I do?

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How do I know if my payment has gone through?

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Why was my payment declined?

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