Payment Guide

PAYPAL

PayPal provides quick and safe payment. Please be informed that PayPal checkout can also process credit/debit card payment.

*All transactions will be done in Singapore Dollars. Currency view is only indicative and do not reflect final charges. It is also subject to exchange rate fluctuation.

** We are not responsible to cover any processing fees, currency exchange fee or any other transaction fees that may be imposed by your bank or PayPal.

*** Cash on Delivery is currently not available.

REFUND / EXCHANGE / CANCELLATION

All goods sold online are non-exchangeable and non-refundable.

Under the circumstances where an unforeseen problem arises and requires a refund or exchange, Emiya Guitars promises to work our best to resolve the situation for our customers. We reserve the rights to accept or refuse any refund and exchange not meeting our eligibility guidelines.

Product exchanges are to be done directly at our showrooms or service center, after a preferred appointment has been set.

Please allow 10-14 working days for the refund to be processed and completed.

We reserve the rights to cancel orders for any reason. Possible reasons include potentially compromised security, fraudulent transactions, incorrect pricing or non-payment.

PRODUCT PHOTOS AND INFORMATION

Product images, unless otherwise stated as actual images, are for reference and may or may not differ from physical products. Product information may be subject to change without prior notice.

When in doubt, feel free to contact us for verification.

We reserve the rights to make amendments to the terms and conditions without prior notice.